Who we are

SPARKWELL ("we," "us," "our") provides residential and commercial electrical services in Manhattan and throughout New York City. This policy explains what information we collect when you use our website or contact us, and how we use it.

Information we collect

When you request a quote, call us or message us, we may collect:

Your name, phone number and email address

The address or ZIP code where service is needed

Details about your electrical problem or project, including the type of service and when you need it

Information about your visit to our website, such as browser, device, and pages viewed

How we use your information

Respond to your request and provide quotes or estimates

Contact you to discuss service options and schedule work

Provide electrical services and follow up on completed work

Keep business records and meet legal, licensing and insurance requirements

Improve our website and services

Phone calls and messages

If you call us, text us or message us on WhatsApp, we use your phone number and the details you share to respond and coordinate service. WhatsApp messages are also subject to WhatsApp's own terms and privacy policy. You can ask us to stop contacting you at any time.

Cookies and analytics

Our website uses cookies to analyze website traffic and improve your experience. Data collected this way is combined with data from other visitors. You can accept or decline cookies in the banner on our site, and you can also block or delete cookies in your browser settings.

Spam protection

Our contact form is protected by Google reCAPTCHA. Its use is subject to the Google Privacy Policy and Terms of Service.

How we share your information

We do not sell your personal information. We share it only with:

Service providers that help us run our business, such as website hosting, email, messaging and scheduling tools, and only as needed to do their work

Authorities or other parties when required by law, or to protect our rights, safety or property

How long we keep your information

We keep your information as long as needed to respond to your request, provide service, and meet legal and business record requirements.

How we protect your information

We use reasonable measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You can contact us to ask what information we hold about you, to correct it, or to request that we delete it, subject to legal and record-keeping requirements. Depending on where you live, you may have additional rights under applicable privacy laws.

Children's privacy

Our website and services are not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it last changed.

Contact us

SPARKWELL
1200 Example Avenue, New York, NY 10001
Phone: (123) 16555-0100
WhatsApp: Message us